Rated 5 for awesome customer service throughout the process, started working on my request within a few hours and communicated my appointment date by the next day. Althea ensures my appointment was set and the problem was fixed. So happy with their service.

Poplar Homes was excellent as a property management. As renters, when we reported an issue, they responded by email promptly and followed up on maintenance scheduling. When they transitioned to a new billing system and had some issues, they worked with us and stayed in contact until the issue was resolved. April was our go-to Poplar customer rep and she was always helpful, respectful and responsive.

Poplar Homes fulfills "the good faith" policy which all businesses in America agreed was the "Golden Rule" for exchange between provider and consumers. A team of excellent people assisted heating repair of HVAC service during a cold front. (Etheal, Mary, Hieni, Areia, Nari, Jefferson, others + vendor).

The Management Team at Poplar is very professional and quick to address any and all issues that could arise. I appreciate their efforts as it is quite a refreshing experience to have my problems addressed so quickly.